Your QR code stopped working. It probably wasn't an accident.

How to tell what happened

Scan your code and look at the address that opens. If it starts with the generator's domain (not your website) and shows a "subscription expired" or "upgrade" page, the code is a dynamic code that's been paused. If the code won't scan at all, the print is too small, too low-contrast or damaged.

Your options right now

You can pay the generator to switch it back on, or make a new code and reprint. If you reprint, make sure the new one won't be held hostage again: pick a generator that says, in writing, what happens to your codes if you stop paying.

What qbitty does differently

One flat price, $5 a month, with every feature. If you stop paying, your codes keep working where they already point: you just can't change them until you come back. No ads on your scans, ever. Export all your codes and destinations whenever you like.

Make the new one look better than the old one

Since you're reprinting anyway: type your website and qbitty draws the code in your logo and brand colours, or paints it as AI art. Every design is scan-tested before you can download it.

Questions

Why did my QR code stop working?

Usually because it was a dynamic code from a generator whose free trial ended. The generator turns off the redirect until you pay. Less often, the print is too small, damaged or too low in contrast to scan.

Can I fix a QR code that's already printed?

Only through the generator that made it, because the code points at their link. If you don't want to pay them, you'll need a new code and a reprint.

Will a qbitty code stop working if I cancel?

No. Your codes keep sending people to wherever they pointed when you stopped paying. You just can't change the destination until you subscribe again.